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  • Why did you contact me?
    We have discovered assets owed to an individual and have contacted you to inform of your likely entitlement to all, or a portion, of the proceeds.
  • How did you locate me?
    Pronto Investigations is licensed by the Department of Agriculture as a Private Investigations business. Our licensing and credentials allow us to access a number of proprietary databases in conjunction with government entities records to help us find owners and heirs.
  • How much is your fee and when is Pronto Investigation paid?
    There are no up-front fees or retainers to work with our firm. Our fee is 15% of the value we are able to recover for you. Pronto Investigations works for free until your funding has taken place; our 15% fee is automatically deducted and paid to us by the holder once they issue your refund to your current address.
  • What is the typical claim process?
    Once we receive your signed contract, our firm will respond by providing you with the necessary forms and customized instruction relating to your case. The instructions will detail the least amount of documentation required to trigger your funding. These forms and instruction can be emailed, upon request. Any retained original claim supporting documentation will be shredded once the claim is paid to you.
  • How long will the process take?
    Depending on the type of claim and which agency is holding the assets, the process can take as little as 2 weeks or as long as 6 months from the date of filing, to complete and fund. Some cases take considerably longer to process; particularly those involving shares of stock. We are able to significantly reduce the claim processing time for clients that are experiencing declining health or financial hardship. Please call us if you feel you may qualify for an expedited claim.
  • I received a similar notice from another company?
    Our efficient and time-tested systems often result in our firm being the first to notify rightful owners/heirs of their entitlement to unclaimed assets. Consequently, it is normal for our clients to receive notices from other companies after we have started the recovery process. In most cases, these notices pertain to the same assets we are already claiming on your behalf. Accordingly, please do not sign any documentation pertaining to the same account from another company as this will delay the funding of your claim. We do not receive money up-front, refer claims, partner or affiliate with any other company during the process.
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